Help Centre

FAQ

How long for my order to arrive?

Delivery dates shown on the checkout are estimates. Once you have placed your order, you will receive a confirmation email with details on the delivery date.

Do the sheds come with the base?

Our sheds do not include the base unless you have selected the option to include it. As a standard they come with floor and roof.

What equipment do I require in order to assemble my garden building?

This will vary depending on the style and material of the building you have purchased but the following items may be required for your building;

Wooden Sheds and Summerhouses - Spirit level, hammer, adjustable spanner, handsaw, stanley knife, stepladder, sealant and gun.

Log Cabins - Electric Screwdriver, wooden or rubber mallet, spirit level, hammer, handsaw, stanley knife, stepladder, sealant and gun.

Metal Sheds - Electric Screwdriver, power drill, adjustable spanner, sealant and gun.

How long does it take to assemble my building?

This will vary depending on the style and size of the building you have purchased but the following could be used as a general guide for your building;
Smaller Wooden Sheds and Summerhouses (1-2 persons) approx 1-2 hours
Larger Wooden Sheds and Summerhouses (2 persons) approx 2-3 hours
Smaller Log Cabins (2 persons) approx 2-4 hours
Larger Log Cabins (2 persons) approx 3-5 hours

How do I know it is safe to order from your website?

Once you click on the checkout button you will notice that you are moved to our 100% safe data encrypted secure server. This will be signified by a padlock icon towards the bottom (or top) status bar of your web browser and in some cases a pop-up message advising that you have entered a secure zone. By clicking on the padlock icon you can see all the details about our secure server.

When you submit your card details the information will be encrypted prior to leaving your computer and remain encrypted until it is received by our secure payments provider. Once the payment has been processed and the order accepted you will receive an online order confirmation, a copy of which will also be sent to you via email.